ThinkingCX works directly with the leaders of organisations and businesses. By examining customer experience we help to create and communicate value. If you would like an independent review of your existing customer experience, followed up with an action plan to improve creativity, communication and audience engagement or help to develop and grow a completely new customer-focused product, service or brand experience.  

ThinkingCX is led by Sandra Dartnell. Sandra is an experienced creative strategist and brand consultant.

Sandra is not actively seeking consultancy work at this point.