What we do
The core proposition of ThinkingCX is independent, value focused strategy, that is sector considered and customer experience (CX ) driven.
This can be summed up in an approach that we call NBA - Needs. Benefits. Actions.
In practical terms that means working together to review and improve existing business models and customer models, in order to plan, name and activate new products and experiences - from a user need perspective.
What makes us different
_ThinkingCX understands the complete customer journey.
_Thinking CX is specialist, well informed and agile, making our offering High value. Low commitment. for our customers.
_ThinkingCX is an outsider. We are focused on communicating your value, to the people who need to clearly understand it - your customers.
What clients have to say